GISPL FAQs

FAQs - Hotspot Internet

Can I access my corporate network using a Global Hotspot?

----> If your employer has provided you with a virtual private network (VPN) client and a firewall, you can seamlessly access your corporate network. Global strongly recommends that its customers take measures to ensure the security of their wireless connections, such as virtual private networks (VPNs), encryption and firewalls. As with any wireless communication, the Global Hotspot service is not inherently secure and you should ensure you have adequate security safeguards in place.

Do I need to download or install any special software to connect to the Global Hotspot network?

----> The only software you will need is the software driver for your Wi-Fi 802.11b wireless network card and an Internet-ready web browser. The Global Hotspot service requires no additional software.

How does the service work?

----> Global installs access points throughout each service location, which transmit a radio signal wirelessly to a user's Wi-Fi 802.11b wireless network card. With a properly installed wireless network card, a customer launches their browser from within a Global service location and receives a log-in page to enter their user name and password. Once their account information is verified, they are able to connect to Internet resources. With full connectivity to the Internet, customers can access any Internet resources, as well as any corporate networks to which they have access from the Internet.

How fast is the Global Hotspot service?

----> Each Global Hotspot location has at least a Broadband connection, which provides users with speeds of up to 1 Mbps; however certain location could have speeds up to 11 Mbps. The Wi-Fi 802.11b technology allows for speeds up to 11 Mbps, but throughput is governed by the speed at which the device is connected.

What do I need to access the service at a Global Hotspot?

----> You will need three things to begin using a Hotspot. First you will need a laptop or handheld with Wi-Fi 802.11b wireless capability. Your existing device may already have this capability built-in. If not, you can purchase a Wi-Fi 802.11b wireless networking card for most laptops and many handhelds from any major electronics retailer or direct from the manufacturer.
Second, you will need a standard Internet-ready browser on any operating system. No additional software is required.
Third, you will need a Hotspot rate plan. Each Hotspot location has a full line of service plans to meet the needs of any mobile user - from our Pay as you go and Prepay plans for the occasional user to our annual and month to month Subscription plans for the more frequent user.

What is a Global Hotspot?

----> Global Hotspot is high-speed wireless Internet access available in convenient public locations such as airports, airline clubs and coffeehouses. This robust network is built up of Broadband connections at every location. Using either a laptop or handheld that is Wi-Fi 802.11b wirelessly-enabled, you can access the Internet or your corporate intranet at speeds up to 50 times faster than dial-up.

Where can I purchase a wireless Ethernet card?

----> You can purchase a Wi-Fi 802.11b wireless networking card for most laptops and many handhelds from Global Internet Services limited who is the authorized distributor of wireless equipments of various vendors. You can also purchase a card from one of our featured Hotspots.

You can benefit more by calling at 5539990 at office hours. or mailing at support@gispl.com